Users who are assigned the queue_advance_processor role have the ability to view the work queue tasks that they are eligible to work on, and acquire them regardless of their priority. Users with the queue_advance_processor role have the additional Work Queue node in the directory tree that shows all of their assigned work queues displayed as separate Inboxes. From these Work Queue Inboxes, they can select any unassigned tasks that they are eligible to work on based on their skill set.

If a processor pulls only one task from the queue, the task automatically opens in Task Manager enabling them to begin working on the task immediately. To keep the system from automatically opening the task after the processor pulls it, you must change the tag <openTaskManager>true</openTaskManager> in the pullqueuedtask_component.xml file to false. The processor can still get the task, but must open it from the Work Queue Inbox.