The IMPORT_TICKET_KEY administration method decrypts a login ticket from a client machine and imports the ticket into the repository.
To run the IMPORT_TICKET_KEY administration method:
Navigate to Administration > Job Management > Administration Methods.
The Administration Methods list page displays.
Click IMPORT_TICKET_KEY.
The Parameters page displays.
Type the decryption key in the Decrypt key field.
The decryption key is used to decrypt the login ticket before it is imported into the repository. You must provide the same key that was used to encrypt the login ticket.
Type the path to the login ticket in the Ticket location field or browse for the ticket location.
Click Run.
The system runs the method and displays the Result page. The Results page displays an error message if the login ticket is corrupted, the decryption key is invalid, the login ticket is invalid, the login ticket file does not exist, or if the login ticket times out.
Restart the Content Server after successfully importing the login ticket to make your changes take effect.