Run the WORKFLOW_AGENT_MANAGEMENT method to start and shutdown a workflow agent.
To run the WORKFLOW_AGENT_MANAGEMENT administration method:
In Documentum Administrator, navigate to Administration > Job Management > Administration Methods.
The system displays the Administration Methods list page.
Click WORKFLOW_AGENT_MANAGEMENT.
The system displays the Parameters page.
Select a server from the Server Config drop-down list box.
The first server in the drop-down list is selected by default. Content Server checks the status of the workflow agent corresponding to the selected server.
Do one of the following:
Click Start to start a workflow agent that is currently stopped.
The Administration Method Results page displays a message and the current status of the workflow agent as Starting to indicate that the workflow agent startup is in progress. During the startup process the workflow agent cannot be stopped.
Click Shutdown to stop a workflow agent that is currently running.
The Administration Method Results page displays a message and the current status of the workflow agent as Stopped .
You have the option to provide a value in the Timeout field:
An integer value greater than 0: Content Server waits for the specified time for the workflow agent to shut down gracefully. If the time is exceeded, Content Server shuts down the workflow agent.
0: Content Server shuts down the workflow agent immediately.
If you do not provide a timeout value, Content Server uses the timeout value specified in the System Shutdown Timeout property of the server config object.
Click Close.
If the workflow agent startup or shutdown process fails, the Administration Method Results page displays an error message indicating the process failure and provides additional information. There several reasons why a workflow agent startup or shutdown process can fail:
The network is down.
The Content Server containing the workflow agent is down.
The Content Server projects to a connection broker that is not listed in the dfc.properties of the client running Documentum Administrator.
If the repository is not reachable, the Parameters page displays the Workflow Agent Current Status as Unknown.