Import email messages and attachments to the repository

When you import an email message to the repository, the message is saved to the repository for viewing but not for editing. If the message has attachments, those also are saved for viewing, and but not editing.

The message can be exported from the repository with its attachments, and saved locally as a single file, with the attachments embedded within. Note that the message cannot be exported if the Webtop installation uses HTTP Content Transfer, though the attachments still can be individually exported.

To import email messages and attachments to the repository:

  1. In Microsoft Outlook, do one of these:

    • Drag-and-drop one or more email messages to a location in Webtop. Skip to Step 4

    • Save one or more email messages to a location on your computer.

  2. In Webtop, navigate to the repository location to which to import the email messages.

  3. Select File > Import. Then click Add Files. Then select an email message, and click OK. To add multiple email messages, repeat the sequence. When you have finished, click Next.

    Tip: Instead of using the File menu, you can drag-and-drop the email message or messages from your computer to the location in Webtop.

  4. Set properties as described in Table 3.1. If importing more than one email message, set properties for each message individually by clicking Next.

    Table 3.1. Properties for imported email messages

    FieldDescription
    FileYou cannot change this property.
    NameEnter a name for the email message in the repository.
    TypeDo not change this property. This assigns the default type for email messages, which is either dm_message_archive or a subtype of dm_message_archive.
    FormatDo not change this property.
    Lifecycle IDTo assign a lifecycle to the email message, click Select, and assign the lifecycle.

  5. After setting properties, click Finish.